The status quo What LoadLink replaces

Freight coordination here still runs on phone calls, brokers and WhatsApp groups. That leaves no price transparency, no verification of who you are dealing with, and a lot of trucks going home empty.

Today

Brokered by phone

You ring three people you already know and take the first yes
No way to check a registration book, insurance cover or a licence
Price is whatever was negotiated, with nothing to compare it against
The load is invisible between collection and delivery
Payment runs on trust, and a dispute is a phone argument
The truck drives home empty and that cost lands in the next quote

On LoadLink

Ranked and recorded

One posted load reaches every operator that can actually carry it
Documents are verified by an administrator before a truck can quote
Competing quotes arrive side by side with a readable score
Live position on a map, buffered through the dead spots
Funds held on EcoCash, OneMoney or Paynow until delivery is confirmed
Return legs are declared, so an empty trip becomes a paid one

The guarantees Four things that hold

Verified both ways

Registration books, insurance and driver licences are checked by hand before a truck can quote on anything. Customers are verified too.

Ranked, not guessed

Five weighted criteria produce a shortlist you can read and question. The system never assigns a truck for you.

Tracked end to end

Live position on a map, with positions buffered on the driver device through the dead spots and replayed on reconnect.

Payment held safely

EcoCash, OneMoney or Paynow hold the funds until delivery is confirmed. A dispute suspends release until it is settled.

End to end From posted to paid

Four steps for a customer, four mirrored steps for an operator. Nothing happens off-platform, which is what makes the record worth anything afterwards.

01

Post the load

Collection point, destination, cargo type, weight and the window you need it moved in. Route distance and bearing are computed as you type.

02

Get a shortlist

Stage one excludes any truck that cannot carry it. Stage two scores the rest on five weighted criteria and ranks them.

03

Choose and fund

You pick from the shortlist. The payment is authorised and held, so the operator sees a confirmed job rather than a promise.

04

Track, deliver, release

Follow the truck on a map. Proof of delivery releases the funds, and both sides review each other blind.

Stage 2

A score you can argue with.

Everything that survives the hard filter is scored on five criteria, each normalised between 0 and 1 and multiplied by its weight. The weights are configuration rather than code, so they can be tuned during the pilot without a release.

S = w₁P + w₂R + w₃C + w₄B + w₅H

Read the full method

P Proximity 30%

Inverse Haversine from the last known position of the truck to your collection point.

R Operator reputation 20%

Bayesian-averaged rating, so three good jobs do not outrank thirty.

C Price competitiveness 20%

The quote measured against the spread for comparable loads on comparable routes.

B Backhaul alignment 20%

Cosine of the bearing difference between your load and a declared return leg.

H Historical reliability 10%

Completion and on-time rate over the last 90 days.

Loaded outbound Return leg, usually empty

The empty running problem

A truck heading home empty is a truck earning nothing.

An operator declares the route they are travelling back on. When a load is posted, LoadLink compares the heading of that load against the heading of every declared return leg, and a truck already going that way ranks higher.

It is one of five scoring criteria, weighted at 20% — enough to matter, not enough to override capacity, verification or reliability.

30–40% of truck trips in Zimbabwe run empty

20% of the match score is backhaul alignment

How the scoring works

On the board Freight looking for a truck

Open right now. Sign in as a verified operator to quote.

Wood chairs

Open

Midlands State University Batanai... Senga Secondary School, Senga Road... · 0 km

General 2.0 t 19 Oct

Register to quote on freight

Verification

Checked by a person, not a checkbox

An operator cannot quote and a customer cannot fund a job until an administrator has looked at the documents. Rejections come back with a reason, so the second attempt is not a guess.

Identity and contact

National ID, and a phone number that answers.
Vehicle registration

Registration book matched against the plate and the declared payload.
Insurance cover

In force, and covering goods in transit for the cargo declared.
Driver licence

Class checked against the vehicle the driver is assigned to.

Payments

The money waits for the delivery

Funds are authorised when the job is confirmed and held until proof of delivery is filed. Neither side has to go first on trust.

Held

The customer funds the job on EcoCash, OneMoney or Paynow.

Delivered

The driver files proof of delivery inside the delivery geofence.

Released

Funds move to the operator. An open dispute suspends the release.

I have freight to move

Post once, get a ranked shortlist of operators who can genuinely carry it, and keep the money protected until it arrives.

Competing quotes instead of one phone call
Every operator verified before they can quote
Live tracking and proof of delivery

Post a load

I have trucks to fill

List your fleet, declare the routes you are already running, and let the return leg pay for itself instead of costing you fuel.

Backhaul-aware matching on declared return routes
Work reaches you without a broker in the middle
Funds confirmed as held before the wheels turn

List your fleet

Before you sign up Questions we get

Anything not covered here is on the how it works page, or you can ask us directly.

Does LoadLink pick the truck for me?

No. The engine excludes trucks that cannot carry the load, then ranks the rest and shows you why each one sits where it does. The choice is always yours.

How long does verification take?

Documents are reviewed by hand, usually within a working day. You can complete your profile and list trucks while you wait; you just cannot quote until it clears.

What does it cost to post a load?

Posting a load and receiving a shortlist costs nothing. Charges apply to the transaction itself, and the amount is shown before you fund the job.

What happens if the truck loses signal?

The driver app buffers positions on the device and replays them when the connection returns, so the trip history stays complete through the dead spots.

How is a dispute handled?

Opening a dispute suspends the release of funds. An administrator reviews the trip record, the tracking history and the proof of delivery before deciding.

Can I use LoadLink for a single load?

Yes. There is no contract and no minimum volume. Plenty of customers post one load, and plenty of operators quote on one.

Freight that finds the right truck — including the one already heading your way.